After Sales & Support
PORPHYRA provides a comprehensive range of support and after sales services to ensure that your system works perfectly and safely for the length of its working time life. Our priority is to resolve issues as quickly as possible when a request for assistance or parts is received. We do understand that your plant operations are significant! Our engineers are always available to provide troubleshooting assistance, guidance and advice. Our aim is to develop close long-lasting relationships with our customers. Customer satisfaction is essential to our business!
All products supplied by PORPHYRA are covered by the manufacturer’s warranty.
In order to maximize your plants’ life and avoid overrun costs, we suggest our tailored-made maintenance contracts to fit your exact needs. Choose from a variety of options including yearly or monthly visits of our engineers or design with our assistance your own visit plan that best suit your needs.